Full visibility of orders and up-to-date, real-time online tracking information
When it comes to the shipping and delivery of your IT equipment, visibility is key. At MegaData we understand that you want a single source for up-to-the-minute status information for all of your orders. That’s why we partner with companies who have developed Track and Trace – our proprietary online track and trace tool -- that gives you 24x7 access to order status and movement from the time the order is placed until it arrives at your door.
A comprehensive collation of information related to your order, including order data, manufacturing data (such as serial numbers), freight-forwarding data and other important logistical data, is imported into Track on a daily basis, giving you up-to-date status of your current orders. Track also centralises and records vital information such as complete shipping history, delivery and invoice addresses, and electronic copies of all supporting documentation, such as proof of delivery.
Key Track and Trace benefits for the MegaData client include:
• Better management and coordination of order and fulfillment process
• Faster response time on questions/inquiries
• Streamlined processes
• Projects delivered on-time and within budget
• Real-time order status information
• 24x 7 accesses to order information
• Peace of mind that equipment will be ordered properly, and arrive at the right place, on time
• Strict Service Level Agreements with carrier partners to ensure products are delivered on-time
• Consolidated order shipment and delivery
The user therefore has access to all the current and historical shipping data of each order line and this takes into account that line items could be sourced from different locations.
Contact us to schedule a live demo.